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Terms & Conditions

Please read these terms carefully before using Unity Plus.
Last updated: May 20, 2026

1. Acceptance of These Terms

These Terms & Conditions govern access to and use of the Unity Plus website, platform, applications, tools, and related services (collectively, the "Services"). By visiting unityplus.ca, requesting a demo, creating an account, using the platform, or otherwise accessing the Services, you agree to these Terms.
If you use the Services on behalf of an organization, community group, venue, religious institution, non-profit, business, or other entity, you represent that you have authority to bind that organization to these Terms. In that case, "you" and "your" include both you and the organization.

2. About Unity Plus

Unity Plus provides a community engagement platform designed to help organizations plan events, manage venue and service bookings, collect donations or payments, manage contacts, communicate with donors and attendees, and review operational insights.
The website content, demos, and product descriptions are provided for informational purposes. Specific features may vary by plan, configuration, region, integration, or implementation.

3. Eligibility and Accounts

You must be at least the age of majority in your province, territory, state, or country of residence, or have permission from a parent or legal guardian, to use the Services.
You are responsible for keeping your login credentials confidential and for all activity under your account. You agree to provide accurate account information and to promptly update it if it changes.
Unity Plus may suspend or restrict access if we reasonably believe an account has been compromised, used unlawfully, or used in violation of these Terms.

4. Customer Data and Community Records

Organizations using Unity Plus may upload, submit, or manage information about their members, donors, attendees, volunteers, staff, service providers, venues, bookings, communications, payments, and campaigns ("Customer Data").
As between you and Unity Plus, you retain ownership of Customer Data. You grant Unity Plus a limited licence to host, process, transmit, display, and use Customer Data as needed to provide, secure, support, improve, and maintain the Services.
You are responsible for ensuring that you have the rights, permissions, consents, and notices required to collect and use Customer Data through the Services.

5. Donations, Payments, Bookings, and Campaigns

The Services may help organizations create donation campaigns, accept payments, manage collections, issue booking requests, or track payment records. Unity Plus is a technology platform and is not responsible for the underlying event, venue, service, donation purpose, tax treatment, charitable status, or fulfilment of an organization's commitments.
Payments may be processed by third-party payment providers. Your use of payment features may be subject to the payment provider's terms, fees, risk reviews, chargeback rules, refunds, settlement timing, and compliance requirements.
Unless Unity Plus expressly states otherwise in a separate written agreement, refunds, cancellations, booking changes, donation receipts, tax receipts, and event policies are the responsibility of the organization using the platform.

6. Communications and Broadcasts

The Services may allow organizations to send email, SMS, push, in-app, or other communications to contacts, donors, members, attendees, or community participants. You are responsible for ensuring that your communications comply with applicable laws, including Canada's Anti-Spam Legislation (CASL), privacy laws, telecommunications rules, and consent requirements.
You agree not to send unsolicited, misleading, unlawful, harassing, discriminatory, or harmful messages through the Services.

7. Acceptable Use

You agree not to use the Services to:
  • violate any law, regulation, court order, or third-party right;
  • collect, upload, or process personal information without appropriate authority, notice, or consent;
  • send spam, phishing messages, malware, fraudulent campaigns, or misleading donation requests;
  • interfere with or disrupt the Services, servers, networks, security systems, or other users;
  • attempt to gain unauthorized access to any account, system, data, or network;
  • upload harmful code, viruses, or content that is unlawful, defamatory, discriminatory, abusive, exploitative, or infringing;
  • misrepresent your identity, organization, charitable status, campaign purpose, event details, or payment information;
  • use the Services to build a competing product through copying, benchmarking, scraping, or automated extraction.

8. Website Content and Intellectual Property

The Services, website, software, design, text, graphics, logos, product names, workflows, and other materials are owned by Unity Plus or its licensors and are protected by intellectual property laws.
You may not copy, modify, reverse engineer, scrape, sell, lease, sublicense, or create derivative works from the Services except as permitted by law or by a written agreement with Unity Plus.
You may provide feedback, suggestions, or ideas about the Services. Unity Plus may use that feedback without restriction or obligation to you.

9. Third-Party Services and Links

The Services may integrate with or link to third-party websites, payment processors, hosting providers, analytics providers, communications tools, maps, calendars, or other services. Unity Plus is not responsible for third-party services, content, policies, uptime, security, or practices.
Your use of third-party services may be subject to their separate terms and privacy policies.

10. Plans, Fees, and Taxes

If Unity Plus offers paid plans, implementation services, usage-based fees, subscriptions, or add-ons, pricing and payment terms will be provided in an order form, invoice, online checkout, or separate written agreement.
Fees are exclusive of applicable taxes unless stated otherwise. You are responsible for paying applicable taxes, duties, or governmental charges associated with your use of paid Services.

11. Service Availability and Changes

Unity Plus aims to provide reliable Services but does not guarantee that the Services will be uninterrupted, error-free, secure, or available at all times. Maintenance, upgrades, third-party outages, security issues, or events beyond our control may affect availability.
Unity Plus may modify, suspend, discontinue, or limit any part of the Services, including features, integrations, or content, at any time. Where practical, we will provide notice of material changes that affect active customers.

12. Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Unity Plus disclaims all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and security.
Unity Plus does not provide legal, financial, tax, fundraising, accounting, or professional advice. You should obtain appropriate professional advice for your organization and activities.

13. Limitation of Liability

To the fullest extent permitted by law, Unity Plus and its directors, officers, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost donations, lost data, business interruption, reputational harm, or loss of goodwill.
To the fullest extent permitted by law, Unity Plus's total liability for all claims relating to the Services will not exceed the amount you paid to Unity Plus for the Services in the three months before the event giving rise to the claim, or CAD $100 if you have not paid Unity Plus directly.

14. Indemnity

You agree to defend, indemnify, and hold harmless Unity Plus and its directors, officers, employees, contractors, licensors, and service providers from any claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising from your use of the Services, Customer Data, campaigns, events, communications, bookings, payments, breach of these Terms, or violation of law or third-party rights.

15. Termination

You may stop using the Services at any time. Unity Plus may suspend or terminate access if you breach these Terms, create risk for the Services or other users, fail to pay applicable fees, or use the Services unlawfully.
After termination, provisions that by their nature should survive will continue to apply, including intellectual property, payment obligations, disclaimers, limitations of liability, indemnity, and dispute provisions.

16. Governing Law

These Terms are governed by the laws of [TODO — add province/territory] and the federal laws of Canada applicable there, without regard to conflict of law principles. The courts located in [TODO — add city/province] will have exclusive jurisdiction over disputes relating to these Terms or the Services, unless applicable law requires otherwise.

17. Changes to These Terms

Unity Plus may update these Terms from time to time. The updated version will be posted on the website with a revised effective date. Continued use of the Services after changes become effective means you accept the updated Terms.

18. Contact

Questions about these Terms may be sent through the contact form at https://unityplus.ca/contact-us or to: info@threeapples.ca.
Legal entity: Three Apples. Mailing address: [TODO — add registered mailing address before launch].
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